Credit Controller

Credit Controller

Location: Chesterfield (Hybrid – 3 days in the office, 2 from home)
Salary: £26,000 + award-winning benefits
Hours: Full-time (37.5 hours) or part-time considered 

We’re looking for a Credit Controller to join our finance team in Chesterfield. Whether you have experience in credit control or are looking for your first role in finance, we’d like to hear from you.

In this role, you’ll manage a portfolio of accounts, ensuring payments are collected on time, invoices are accurate, and relationships with clients remain positive and professional.

What we offer:

• Hybrid working (3 days in the office, 2 at home)

• Salary £26,000 (pro-rata for part time)

• Award-winning benefits

• Supportive team with full training provided

• Opportunities for development and progression

Credit Controller Responsibilities (not limited to)

• Responsible for debt collection and query resolution across specific allocated accounts ensuring:
  -Issuing of invoices following customer specification
  -Ensuring payments are collected within agreed payment terms
  -Escalation of issues as they arise
  -Issue credit notes / amended invoices where necessary
  -Documentation of all discussions with clients within systems
  -Establishment of excellent working relationships with customers and internal Operational Teams
• Liaise with cash allocator to ensure allocation of payments to customer accounts in a timely and
• accurate manner
  Documentation of relevant customer processes and procedures
• Adherence to policies within the department

Credit Controller Skills

• A good knowledge of basic IT and intermediate Excel skills
• An excellent telephone manner and is able to act calm under pressure or in difficult customer conversations
• Strong attention to detail
• Excellent interpersonal and communications skills